Number 16 in The Boss Benchmark is about staffs unutilsed skills. It talks about doing a ‘skill stocktake’ in your workplace. I’ve recently written an article about how exactly you can go about this. You can read it here (full link is http://www.thebossbenchmark.com/How%20to%20do%20a%20skill%20stocktake.doc ). If you are trying to:
* gain a deeper understanding of your staff
* increase staff happiness and engagement
* identify ways to increase productivity
Then a skill stocktake would be great for you, your staff and your workplace 🙂