Sponsored by Appraisal360:
Organizations that want to stay competitive must be proactive. Successful organizations take steps in training that ensure their people development budget delivers measurable results which are reflected in their bottom line. 360˚ feedback is a proven system used to establish a more targeted and measurable learning and development solution.
The 360˚ feedback approach provides individuals with feedback on their performance from work colleagues who know them well. This feedback includes comments on skills and behavior in the workplace. These colleagues complete a 360˚ feedback questionnaire applicable to their role. This process is easily executed through an online system like Appraisal360. In all, the questionnaire is completed by about ten respondents who answer the same set of questions, most often using a scoring system. This tool is a brilliant way to measure behavior and interpersonal skills as well as role-specific functions.
The information collected is then compiled into a report that shows the cumulative feedback for each competency area. Reports should be clear-cut and easy enough for the individual to comprehend and use unaided, however, a more beneficial approach is to deliver the results through a facilitated feedback session. A facilitated session offers an opportunity for a coach, consultant, or learning and development specialist trained in 360˚ feedback to bring enhanced value to the process.
For the individual, 360˚ feedback increases the ability to recognize and identify areas of strength as well as areas where small changes can improve performance. A properly facilitated feedback meeting equips the individual with on-target information to help them form an action plan for their development.
360˚ feedback is beneficial for the organization, too, as it identifies team strengths and development needs. It offers clear insights as to which individuals are high flyers and those who may require extra support. Equipped with this information the organization’s development budgets can be targeted to have greatest impact.
Evidence also indicates that organizations that use 360˚ feedback experience reduced sickness, increased staff morale and better staff retention. The result is a tangible bottom line benefit.
To take full advantage of the process the support of an experienced 360˚ feedback specialist is recommended for best results. To assure success with 360° feedback as a ‘turnkey’ model, Appraisal360 has identified the 10 keys to a successful 360° feedback business. You can learn more here.
This post was sponsored by Appraisal360.
