Excellent listening skills are not always the first thing we think of when looking at a list of desirable personal traits. Many of us probably believe that we are great listeners already. We assume that we are listening because we give non-verbal cues and smile and nod and say "mhmm" while someone is speaking. However, these gestures are only a tiny part of authentic listening … [Read more...]
You Have the Right to Remain Silent
Actually, you have an obligation to remain silent...the right is in the speech. On this day of celebration of our inalienable rights, I can't help but think about our freedoms. Unfortunately, speaking doesn't come with an owner's manual or license, so anyone, anywhere, anytime can say what's on their mind...therein lies the lesson. Just because we have the right, does not … [Read more...]