Let’s face it, we all went in to business because we were really good at something and thought we could do it better. A couple of years later, we have learned some new things and are a little less willing to listen to someone else’s advice. But what if that advice is coming from a client? I recently had a situation where some unwanted advice led to a deeper understanding of my … [Read more...]
Dealing with Difficult Personalities
Leadership is one of those jobs that no matter how good the pay, it is never enough for the amount of personality issues you deal with. Well this morning as I had the honor of dealing with a difficult personality, I managed to garner a few nuggets of wisdom. Remember they have a point While this nugget is hard to swallow when the difficult personality has decided to … [Read more...]
What Leadership Knows Matters
Last night in a conversation on a treadmill, a friend was rehashing her take on management and questioning why certain efforts were made with no regard to cost, effort and effect. It was an interesting conversation and as a business owner it was nice to see the other side of the table. As owners we sometimes forget how much our decisions influence our staff, so here are the … [Read more...]
What’s Your Worth?
Yesterday I had the good fortune to have lunch with an established mentor and the question floating around the table was 'how do you know your worth as a consultant'? I thought the answer rang true for any business owner and here’s what I got from the conversation. When you’re not sure of what you know, you charge for everything This is true for all industries, when you … [Read more...]
To My Business With Love
This column has given me the venue to talk about a lot of the little quirks we face when running a small business, but I realize the one thing that I haven't fully addressed is the sometimes dysfunctional but always loving relationship I have with my business. Yes, I admit it. I am in a long-term relationship with my business, for better or worse. So SPC my love, here are the … [Read more...]
Why Taking a Chance Matters
This week I had the opportunity to attend an event for the Center for Women in Business, sponsored by the US Chamber of Commerce here in the District. There was a wonderful conversation that took place amongst our distinguished panel of female Fortune 500 executives; the topic was “who took a chance on you?” As that topic was discussed it struck me, as entrepreneurs every … [Read more...]
The Awarness to Lead
Many things have been said about leadership some good and some bad, but the one thing that has stuck with me has been the awareness of leadership. Now when I say awareness, I don’t be mean micro-managing your staff or applying dual layers of approval. I mean awareness of the atmosphere you create in your company. Different companies will have different cultures, but at the very … [Read more...]
Managing Different Generations
Let’s face it; the look of our work force has changed. We are now more likely to have a 23 year old staffer working right next to a staffer with 20 years of experience. This kind of age spectrum creates a unique management situation. Our manager’s usually are thinking, ‘how do I manage this time bomb’? If you are dealing with a multi-generational workforce, here are some … [Read more...]
Manufacturing Loyal Employees – Is it Possible?
I have observed many firms attempt to create loyalty and an inspiration for hard work amongst their staff. One financial planning firm has actually gone to the extreme in attempting to create a staff of loyal, committed staff people. But what has transpired, instead, is more of an episode of The Office than a truly inspired workforce. The reason: loyalty is not something … [Read more...]