Of all the tools available to train, guide and motivate employees, the most finely balanced is the art of giving feedback. If it is too negative, it can throw the employee off their game entirely, thinking that they are doing everything wrong and can never achieve the excellence demanded by their boss. If it is too positive, it can be construed as shallow and start to … [Read more...]
3 Lessons for CEO’s from Reality TV Show Undercover Boss
The top rated CBS reality show, Undercover Boss, offers some real and valuable lessons for the business world. If you’ve never watched, the reality show follows chief executives at companies, such as Waste Management, 7-Eleven and even Hooters, as they work “undercover” alongside their unknowing employees. And although I’m not a big fan of reality TV (to say the least), I am a … [Read more...]