Last night in a conversation on a treadmill, a friend was rehashing her take on management and questioning why certain efforts were made with no regard to cost, effort and effect. It was an interesting conversation and as a business owner it was nice to see the other side of the table. As owners we sometimes forget how much our decisions influence our staff, so here are the … [Read more...]
Control Your Brand!
As a small business owner many things are out of our control. As daunting as this seems, I attended an event here in D.C. a few weeks ago that challenged small business to think about their brand in relation to the perception of their CEO. Big companies manage this perception, but as big business the CEO's are somewhat removed from the process. Small business don't … [Read more...]
Amplify the Employee Voice
Guest post by Sarah Hedayati (learn more about Sarah at the end of this post) I’ve been fond of the show Undercover Boss since it premiered two years ago. I hadn’t seen the show in a while, so the other night I decided to tune in. Most of the episodes focus on a CEO who goes undercover and takes on some of the grunt jobs to find out what it’s like to work for their … [Read more...]
How GenX Affects Your Business
I was doing something decidedly none business yesterday (replacing my dead dryer) and the sales representative that was helping me was glued to his IPAD. Now I applaud the store for the use of technology to create a more accurate account of inventory, but to run a business you actually have to talk to your customers! The sales representative was great; he was friendly and … [Read more...]
The Awarness to Lead
Many things have been said about leadership some good and some bad, but the one thing that has stuck with me has been the awareness of leadership. Now when I say awareness, I don’t be mean micro-managing your staff or applying dual layers of approval. I mean awareness of the atmosphere you create in your company. Different companies will have different cultures, but at the very … [Read more...]
Managing the “Great Expectations” of the Next Sales Generation
Guest post by Lynn Schleeter (learn more about Lynn at the end of this post) “The death of the traditional salesman has been greatly exaggerated,” heralded a recent column in The Economist (October 22, 2011). Why does the media always have to dredge up the Willy Lomans of the world every time the sales function is covered? Sales has made leaps and bounds since Arthur Miller … [Read more...]
GUTSY GALS are Electricians
Sue was not feeling GUTSY; she was still in pain as she talked about an ugly spill that ended with a badly injured ankle. Several doctors told her she would have to be CAREFUL, very, very careful for, well…forever. Diana, sitting across the circle from Sue is a nurse. How could it be that she had the same ankle injury with that big, long medical name, a year ago? And she was … [Read more...]
Leadership Skills: You and $$$$$$$
One of the best leadership teachers in any era comes in the form of paper or metal. We love it, hate it, covet it, or disdain it. Our romance with money belongs in every leadership development program on the planet. Ever hear the expression “You can never be too thin or too rich”? First, too thin is called anorexia and you can die from that. Too rich, question is what … [Read more...]
Women, Leadership, Self-Care, and BLUE MONDAY
You wake up Monday morning, pour yourself a glass of orange juice, and get breakfast ready for your clan. Off to the office, you battle the traffic, thinking about how to tell your rebel employee that there have been complaints about his behavior. You dread the meeting and yet know it can’t wait. Pulling into the parking lot you feel a wave of frustration, seeing that … [Read more...]
It’s Fun To Be Recognized
I love surprises! Being listed among the Top 20 Leadership Books for emerging leaders made my day, actually it made my week. Up there with Covey, Maxwell, Bennis, and Blanchard is wonderful. I must admit, however, while I love to be there I was sad about the limited number of other women on this list. Hey ladies, what do you have to say about that? Top 20 leadership … [Read more...]