People buy from businesses and brands they trust. Okay, let’s back up and take it from the top. According to a study by Zignal Labs and PR Week, 52% of public relations and reputation managers believe that half of a company’s value is directly related to its reputation. If you’re running a sizable business or bootstrapped one, you know how hard it was to build your brand. … [Read more...]
How to Build and Save Face the Japanese Way
Spending several years as the sole foreigner in a rural town high in the Japanese Alps taught me more than words can express, giving me the ability to view life through a different lens. I learned the real meaning of gender inequality, the importance of cultivating your own food, and how to live and think more communally. But the biggest lesson I learned was about face, a … [Read more...]