I used to be petrified of failure, but being an entrepreneur cured me of that. I used to think that business owners knew some magical formula for success, but being an entrepreneur cured me of that too. The secret is in knowing that separation breeds indifference. When you aren’t close to your customers, you don’t care how they are treated. Or if you do care, you care too late … [Read more...]
Can Small Business learn from the American Airlines Merger?
There is a theory in some circles that small businesses just don’t have what it takes to compete with big business and when we are invited to the table we don’t know what to order. The American Airlines merger gives us a great example of what do look for in a partnership and what we should avoid. Here are some lessons we can take away from the merger. Choose your partners … [Read more...]