Feedback from my first article, How to Become a Better Leader for your Team, directed me to one topic briefly mentioned in the piece – how do we effectively deliver difficult feedback and manage ‘courageous conversations’. Whether you're running your own business or you're responsible for a team in a bigger corporation, at some point, you inevitably have to manage these … [Read more...]
Selling Your Soul
As an entrepreneur I got into this game to make more money for myself, like everyone else. The thing that I face continuously is should I make the sale or save my soul. The answer is surprisingly easy for me, I save my soul every time. I’m hoping that I rack up enough business karma to hit my goal of a $350m company, but in the meantime here is how I measure the situation. Why … [Read more...]
Is there a strategy to communication?
I had a wonderful conversation with a colleague this morning about how communication fails in organizations. Whether you are a one man band or a conglomerate, there is a need to be able to effectively communicate with your staff and your clients. Do you know how to do that? According to Kim Mozingo at the Conwell Group, there is a lot that I need to know about strategic … [Read more...]
The Power of Perception
As a small business there is a perception that the quality of the service we provide is directly linked to our size. The question is whether that perception is true and if it is, are we actually the ones creating that perception? Here’s what I have learned to consider when projecting your business image. Perception trumps ability I’ve noticed that small businesses have a … [Read more...]
What we can learn from the US Women’s Soccer team
Reporters from all over have had some type of sound bite regarding the t-shirts the US Women’s soccer team. The shirts said ‘Greatness has been found’ and sports writers and enthusiasts are lining up to take aim at the perceived lack of humility. As a woman operating in a male dominated industry I have to say ‘Why should they be humble’? Here’s what I have been able to take … [Read more...]
The Gospel of Sales
As an entrepreneur I know that sales are the lifeblood of my business, so when I am approached with a sales pitch I tend to take an analytical view. Recently I was searching for a vendor to complete my website overhaul and some of the pitches that I received…well they were interesting. In reviewing the pitches, I learned five most important points if you are not a marketing … [Read more...]
JC Penney: The Aftermath
When JC Penney introduced their new pricing plan, I had reservations about the long-term success. Apparently I was right on target with everyone else, so as the retail giant gears up to revise the strategy here is what fellow entrepreneurs can learn. A confusing strategy is a bad strategy Anything that requires multiple explanations should be … [Read more...]